Legal

Privacy Policy

We respect your privacy and protect your personal data.

01. Introduction

Welcome to SimplySitter. We respect your privacy and protect your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit www.simplysitter.ch or use our services.

By using our platform, you agree to this Privacy Policy.

02. Data We Collect

A

Data You Provide Directly

  • Name, address, phone number, email
  • Registration details (username, password)
  • Caregiver profile data (CV, qualifications)
  • Search and booking requests
  • Payment information
  • Messages and support inquiries
B

Automatically Collected Data

  • IP address, browser type, OS
  • Device identifiers
  • Visited pages & interactions
C

Data from Third Parties

  • Payment providers (Stripe, PayPal)
  • Background check services

03. How We Use Your Data

We use personal data to:

  • Operate and improve the platform
  • Connect families with caregivers
  • Process payments and bookings
  • Verify identities and qualifications
  • Provide support
  • Prevent fraud
  • Comply with legal obligations

04. Legal Bases for Processing

Personal data is processed based on:

  • Performance of a contract
  • Legitimate interests (security, quality improvement, fraud prevention)
  • Legal obligations
  • Consent, where required by law (e.g. cookies, newsletters)

05. Data Sharing

We share personal data only when necessary, including:

  • With payment providers (e.g. Stripe, PayPal)
  • With families or caregivers as part of the matching process
  • With IT, hosting, and analytics providers under confidentiality agreements
  • With authorities where legally required

We do not sell or rent personal data for advertising purposes.

06. Data Retention

Personal data is stored only as long as necessary for platform operations, legal obligations, or dispute resolution. You may request deletion of your account at any time.

07. Cookies and Tracking

SimplySitter uses cookies to ensure functionality, enable user features, analyze platform usage, and store preferences.

You may disable cookies in your browser settings; however, some features may be limited.

We use the consent tool "Real Cookie Banner" to manage cookie preferences.

08. Data Security

We apply appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, or misuse. While no system is completely secure, we follow industry-standard security practices.

09. Your Rights

Depending on your place of residence, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to certain processing

To exercise your rights, contact us at: info@simplysitter.ch

10. Children's Privacy

SimplySitter is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted immediately.

11. Updates

This Privacy Policy may be updated from time to time. The current version is always available on our website. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

SimplySitter

Baarerstrasse 43

6300 Zug, Switzerland

📞 +41 44 688 11 05

📧 info@simplysitter.ch

🌐 www.simplysitter.ch