Frequently Asked Questions
Everything you need to know about finding the perfect care.
General
Yes! Creating an account and browsing profiles is completely free. You only pay for a Premium subscription when you want to contact a caregiver.
Our Premium subscription gives you unlimited access to messaging and advanced filters. It's a monthly recurring plan that you can cancel at any time.
Safety & Trust
We perform comprehensive background checks, identity verification, and personal interviews for every 'Verified' provider on our platform. We also check references and verify certifications (like CPR/First Aid).
The 'Mom Test' is our final vetting step. A member of our team (who is a parent themselves) interviews the candidate and asks: 'Would I leave my own children with this person?' Only those who get an enthusiastic 'Yes' make it to our platform.
Hiring & Employment
SimplySitter connects you with qualified professionals. Once you find a match, you hire them directly. We are a platform for connection, not an employment agency.
You pay the caregiver directly based on the terms you agree upon. SimplySitter only charges a subscription fee for platform access; we do not process payments for care services.